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Franchising Down Under: what you need to know

Updated: Jun 17, 2020

Australia is home to almost 25 million people and is no stranger to the scalable and profitable business system that franchising provides. There is more than 1,300 franchised businesses currently operating in Australia, with new franchise brands and networks expected to disrupt the sector and contribute to its annual growth.


Australia’s disposable income has supported consumer demand for franchised goods and services, and this increase has enabled consumers to spend more on goods and services provided by franchised operators, such as food, footwear and clothing. With solid growth in online shopping and retail shifts has fuelled demand for courier and delivery services that are supplied by franchise businesses and brands.


Franchise systems are found across a range of sectors and the industry has evolved enormously since its inception in the early 1970s when U.S. fast-food giants ventured across the Pacific to set up operations and influence the Aussie locals. Most of those brands can still be seen today, while new players in the market have created a rivalry and competition like no other.


The brands who are successful are the brands that know their market well, are open to adaptation and are prepared to adapt to the local culture, understand the habits of the local market and understand that supply chain management is paramount when taking the brand overseas especially those that are food related brands.


Now is the perfect time to start planning and researching your market entry into Australia, and you could quite possibly find your international franchise influencing Australia sooner than you think!


Manookian Solicitors has the expertise to assist with your entry plans and provide guidance and market entry assistance to ensure that all your legal compliance requirements are satisfied to achieve the success Down Under!


So what does the opportunity of franchising in Australia present?

While the Australian franchising industry has experienced both positive and negative media attention in the past year, and the Covid-19 pandemic having a disastrous impact on the global economies, there is signs that the bounce back from these events will be significant and for some franchisors and franchisees the opportunity for alternative means of doing business will disrupt the market place with innovative offerings.

With Australia’s growing international franchise presence, it gives other international brands the key to success and opens the door for new brands to take on the current competition.


There are a number of different points to consider when thinking about entering into the Australian franchise market. If your brand is ready to expand, then speak to Manookian Solicitors.


Consider the following legal pointers, critical to your international expansion understanding and success.


The legal elements of franchising in Australia

Direct franchising from an overseas franchisor to an Australian single-unit franchise hasn’t been a common method of expansion in the past, as the distance and inability to support an individual franchise becomes very costly; primarily because of taxation issues and Australia's geographic location. In most cases, master franchising and area development are the most common vehicles used for the international expansion of a franchise system into Australia.

Master franchise agreement

Under a master franchise agreement, a franchisor grants a master franchisee a territory within which to sub-franchise to third parties. This structure might result in a certain loss of control for a franchisor and an additional party with whom profits and royalties must be shared. However, it is beneficial to a franchisor because the master franchisee can act as a local, self-sufficient party who organizes franchise recruitment, site selection, construction, dealings with procedural matters, and conducting operational support.

Area development agreement

Under an area development agreement, a franchisor grants a franchisee the right to roll out multiple corporate stores but not sub-franchise without the franchisor’s express approval. Many franchisors adopt this model in Australia, as it reduces the management and training time for the franchisor, but allows a rapid rollout of the concept in Australia.


The difficulty of this arrangement is selecting the right area developer with the capital and infrastructure to achieve the development schedule without resorting to sub-franchising. A further difficulty for the franchisor is ensuring consistency of standards where multiple area developers are appointed within a State or region of Australia, given that Australia has a very large geographical area.


Australia’s disposable income has supported consumer demand for franchised goods and services. Whether you choose a master franchise or an area development model, you need to choose a knowledgeable franchisee passionate about your guests’ experience with a proven record of success. The franchisee’s focus must be on making sure customers are delighted!


The franchise relationship: the franchising code of conduct

In Australia, the franchise relationship is a contractual one where the agreement between the parties determines their rights and obligations. The regulatory code that governs the operation of franchising in Australia is known as the CodeCompetition and Consumer (Industry Codes – Franchising) Regulations 2014. The Code is operative nationally and administered by the Australian Competition and Consumer Commission (ACCC). The ACCC is Australia's competition regulator and national consumer law regulator.

The Code applies to all franchise agreements operating in Australia; regardless of whether the agreement refers back to the law of the franchisor territory. The legislation dictates what is considered to qualify as a franchise relationship.


Based on the expansive definition of a franchise under the Code, there are likely to be many existing relationships that fall within the definition of a franchise. While dealers, distributors, and various licensees may not consider themselves franchises, under the Code, they may very well be.


Unlike some other countries, the Code does not require registration of the franchisor or the franchise disclosure document. There are, however, significant financial penalties for breaches of the Code, if the disclosure requirements are not met.


Disclosure documents and the franchise agreement

Clause 7 of the Code states that master franchisors do not need to provide separate disclosures to sub-franchisees, and Clause 12 of the Code states that master franchisors do not need to comply with the requirement for disclosure to a sub-franchisee of various information such as financial statements.


This means that there is no need for an overseas master franchisor who appoints a sub-franchisor to provide a separate disclosure document in addition to the disclosure document provided by their sub-franchisor to sub-franchisees. The master franchisor is still required to fully comply with the Code and provide a disclosure document to its sub-franchisor in the prescribed form.


1. Master franchisors (both Australian and overseas) must now attach the following financial information to their disclosure documents:


• A statement signed by the director as to the solvency of the company at the end of the last financial year, attaching the last two years’ financial statements; and


• An auditor’s report, supporting the director’s solvency statement.


2. There are additional obligations of disclosure on master franchisors in relation to:


• End of term arrangements;


• Disclosing information relating to rebates and incentives from suppliers; and


• Disclosing the impact of online sales on individual franchisees.


3. The Code lists several items that must be addressed in a disclosure document. Some of these include:


• Who owns the intellectual property in the business?


• Who your business associates are (individuals or other companies related to the franchisor entity);


• What your business experience is;


• Whether there is any litigation relating to the franchise (including directors of related companies);


• The financial information of the franchisor;


• Whether franchisees can sell or promote your goods and services online; and


• The estimated upfront and ongoing expenses for franchisees.


There are also laws that are specific to Australia, which international franchisors need to be aware of. For example: taxation; consumer laws; employment, particularly in light of fair work laws; occupational health and safety; data collection; and privacy.


Additionally, there may be other specific regulations that apply to certain industries, which you should research and review before finalizing your marketing entry strategy. While these issues may not necessarily have to be incorporated into your legal documents, having a general understanding of your responsibilities under these different laws will help guide your operation of the franchise network.



Contact Rostom Manookian on 0416 716 960 or by email: rostom@manookiansolicitors.com to discuss your market entry plans and how Manookian Solicitors can assist you with your investigations. Our specialist franchise and business lawyers can assist you with your enquiries. We offer fixed fee legal services that will give you certainty and clarity and ensure that there will not be any hidden costs or surprises.

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